Refund policy

An item(s) has arrived damaged -

n the unfortunate event that an item has arrived damaged, you must contact us within four weeks from the dispatch date via our email: fulleylovewoodworking@gmail.com. Please include a photograph of the damaged/incorrect item(s) for our reference. Once your request has been logged we will contact you to let you know the next steps. Please do not return any item(s) to us until we have provided you with instructions. We will send out a replacement and cover the delivery cost or provide a refund. 

Haven't received Your order - 

If you haven't received your order please contact our Customer Care Department via our email fulleylovewoodworking@gmail.com. You do not need to place another order. Once your claim has been confirmed a replacement order will be sent within 3 working days. We will cover the delivery cost. Delivery of the replacement order will depend on location and will follow our standard delivery times.